# BS&A

> BS&A Software supplies integrated cloud ERP software and implementation services to US local governments. Its platform connects finance, utility billing, payroll, permitting, property assessment, taxes and resident payments, with a service model built around data conversion, training and ongoing support.

- **Founded:** 1987
- **Headquarters:** Bath Township, United States
- **Founders:** Tom Szur (Co-founder)
- **Products:** BS&A Cloud ERP, Financial Management, Human Resource Management, Utilities Management, Community Development
- **Notable:** Named to Government Technology’s GovTech 100 in 2025 and 2026., Reports a customer retention rate above 99%; methodology and period are not specified., Acquired Boyce Systems in February 2025.

## Products & services

- **BS&A Cloud ERP** — Browser-based municipal ERP on Microsoft Azure, with shared workflows, automatic updates and separate SQL databases for each municipality.
- **Financial Management** — General ledger, budgeting, grants, bank reconciliation, receivables, payables, purchasing and fixed assets.
- **Human Resource Management** — Payroll, employee records, hiring, timesheets and employee self-service.
- **Utilities Management** — Utility account management, billing and mobile-accessible work orders.
- **Community Development** — Permits, inspections, planning, zoning, code enforcement, licensing, GIS integration and online applications.
- **Assessing & Property Tax** — Property assessment, taxation, special assessments and delinquent-tax administration, with deep Michigan coverage.
- **BS&A Online Services** — Resident and contractor access to public records, online bill payments, permit applications and inspection services.
- **BS&A Payments** — Native electronic payments, real-time processing, automated reconciliation and consolidated reporting.
- **BS&A AI Assistant** — In-application support based exclusively on curated BS&A documentation, FAQs and help resources; publicly announced January 2026 after an October conference unveiling.
- **Implementation, migration and training** — BS&A-led project management, data conversion, user training and support.

## Achievements

- Named to Government Technology’s GovTech 100 in 2025 and 2026.
- Reports a customer retention rate above 99%; methodology and period are not specified.
- Acquired Boyce Systems in February 2025.
- A BS&A-published Lowell, Arkansas case study reports 40% time savings in month-end reporting and connected applications across eight departments.

## Latest updates

- **2026-09** — Appointed Gabe Graham Senior Vice President on September 16 to lead marketing and go-to-market efforts.
- **2026-09** — Appointed Rajitha Chaparala Chief Product Officer on September 10.
- **2026-04** — Announced Jason Harrington as CEO on April 2; predecessor Chad Harryman remains a board member.
- **2026-03** — Announced second consecutive GovTech 100 recognition.
- **2026-01** — Publicly announced AI Assistant for BS&A Cloud customers.

## Links

- Website: https://www.bsasoftware.com/
- LinkedIn: https://www.linkedin.com/company/bsasoftware
- Twitter/X: https://twitter.com/bsasoftware
- Facebook: https://facebook.com/bsasoftware1/

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Profile page: https://yespress.io/bsanda
Published by YesPress — https://yespress.io
Last updated: 2026-10-01