# BroadSoft

> BroadSoft built communications software for telecommunications providers, allowing them to sell hosted business phone systems, calling, messaging, meetings and contact centers under their own brands. Cisco acquired the Gaithersburg company in 2018; its BroadWorks platform continues within Cisco’s service provider portfolio.

- **Founded:** 1998
- **Headquarters:** Gaithersburg, United States
- **Founders:** Michael Tessler (Co-founder, President and CEO), Scott Hoffpauir (Co-founder and CTO), Jeffrey (Early co-founder responsible for legal, operations, HR and office functions, identified by Tessler in his retrospective)
- **Products:** BroadWorks, BroadCloud, UC-One, BroadSoft Business, Team-One
- **Notable:** NASDAQ IPO at US$9 per share in June 2010., Reported more than 13 million deployed UC subscriber lines at year-end 2016., Reported service provider customers in more than 80 countries in 2016.

## Products & services

- **BroadWorks** — Carrier-hosted, multitenant communications software for cloud PBX, business calling, mobile PBX and SIP trunking; continues as Cisco BroadWorks.
- **BroadCloud** — Cloud-delivered communications services enabling providers to sell offers without operating the entire underlying platform themselves.
- **UC-One** — Calling, messaging, presence, video, screen sharing and conferencing across desktop and mobile devices.
- **BroadSoft Business** — Portfolio introduced in November 2016, combining UC-One, Team-One, CC-One and BroadSoft Hub contextual integrations.
- **Team-One** — Persistent team workspaces, enterprise messaging and collaboration in the BroadSoft Business portfolio.
- **CC-One** — Cloud contact center applications, including analytics and omnichannel capabilities associated with acquired Transera technology.
- **UC-One SaaS** — Cloud collaboration added to existing BroadWorks call control; announced March 2018 with CBTS as its first deployment customer.
- **Webex for Cisco BroadWorks** — Cisco offering combining BroadWorks calling with Webex messaging and meetings; series release October 5, 2020.

## Achievements

- NASDAQ IPO at US$9 per share in June 2010.
- Reported more than 13 million deployed UC subscriber lines at year-end 2016.
- Reported service provider customers in more than 80 countries in 2016.
- Cisco acquisition announced at approximately US$1.9 billion net of cash.
- BroadWorks continues within Cisco’s service provider strategy, explicitly reaffirmed in April 2025.

## Latest updates

- **2026-07** — Cisco’s Webex for BroadWorks update page recommends regional NPS FQDNs in place of nps.uc-one.broadsoft.com by February 2027.
- **2026-03** — Webex for BroadWorks release notes describe scheduling meetings from AI Assistant action items in the Premium Package.
- **2025-04** — Cisco reaffirmed investment in provider-hosted BroadWorks alongside paths to Webex cloud services.

## Links

- Website: http://www.broadsoft.com
- LinkedIn: https://www.linkedin.com/company/broadsoft/
- Twitter/X: https://twitter.com/broadsoftnews
- Facebook: https://facebook.com/BroadSoft-107969100085

---

Profile page: https://yespress.io/broadsoft
Published by YesPress — https://yespress.io
Last updated: 2026-10-24