# Breezeway

> Breezeway is a Boston-based property operations and guest experience software company. Its platform connects booking data with housekeeping, maintenance, inspections, field-team checklists, and guest communication for vacation rental managers, hospitality operators, and service providers.

- **Founded:** 2017
- **Headquarters:** Boston, United States
- **Founders:** Jeremiah (Jeremy) Gall (Founder and CEO), Nathaniel (Nate) Oaks (Co-founder; former CTO)
- **Products:** Operations, Checklists & Mobile App, Messaging, Guide, Assist
- **Notable:** Current homepage reports operations across 350,000+ properties in 90 countries., March 2026 investor announcement reported more than 3,500 clients., Locale reports an 85% reduction in room-readiness complaints in a Breezeway-published case study.

## Products & services

- **Operations** — Reservation-based task scheduling, housekeeping, maintenance work orders, inventory, reporting, and vendor coordination.
- **Checklists & Mobile App** — Property-specific field checklists with reference information and photo verification.
- **Messaging** — Guest communication, scheduled messages, suggested replies, and gap-night offers.
- **Guide** — Branded digital welcome books that guests open in a browser.
- **Assist** — Hospitality professionals handle guest calls and messages around the clock or during selected hours.
- **Concierge** — AI guest messaging grounded in property information, with configurable review and automated response modes.
- **Controller** — AI operations feed flags risks and recommends next steps; a person currently acts on recommendations.
- **Smart Locks** — Guest access code management, remote lock controls, and device alerts.
- **Safety Program** — Safety education, inspection resources, and preventive maintenance checklists led by Justin Ford.

## Achievements

- Current homepage reports operations across 350,000+ properties in 90 countries.
- March 2026 investor announcement reported more than 3,500 clients.
- Locale reports an 85% reduction in room-readiness complaints in a Breezeway-published case study.
- Lake Tahoe Accommodations reports $35,000 generated through gap-night messaging in a Breezeway-published case study.
- 2022 company review reported safety-course endorsements from VRMA and FAVR.

## Latest updates

- **2026-03** — Resurgens announced a strategic growth investment to support product development, AI, and international expansion; financial terms were not disclosed.
- **2026-09** — Q3 product recap describes Controller alerts, assignment suggestions, Concierge replies and upsells, and Guesty and smart-lock integration updates. Date represents the quarter ending September, not a verified publication day.

## Links

- Website: https://www.breezeway.io/
- LinkedIn: https://www.linkedin.com/company/breezeway
- Twitter/X: https://twitter.com/HeyBreezeway
- YouTube: https://www.youtube.com/channel/UCKHy6pV7FVyS-vZLyjmz46Q
- Instagram: https://www.instagram.com/breezeway.io/
- Facebook: https://www.facebook.com/heybreezeway/

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Profile page: https://yespress.io/breezeway
Published by YesPress — https://yespress.io
Last updated: 2026-10-24