# Brad Murdoch

> Brad Murdoch is the Austin-based CEO of Deskpro, an enterprise software executive whose career has moved through services, product strategy, marketing, company-building, acquisitions and operating advice. After roles at Wind River, JBoss, OpenSpan, Nukona, Framehawk, Prevoty and Lightbend, he joined Deskpro in 2024 alongside a $25 million investment from Elsewhere Partners. His current argument is practical: AI can improve customer and employee support, but regulated organizations need control over where their data and models run.

- **Role:** CEO at Deskpro
- **Organizations:** Deskpro, Elsewhere Partners, Permission.io, Lightbend, Prevoty, Framehawk, Nukona, OpenSpan, JBoss, Wind River
- **Education:** University of Glasgow
- **Known for:** Co-founded Nukona, which Symantec acquired in 2012., Held executive roles at JBoss, OpenSpan, Framehawk and Prevoty, all associated with later strategic acquisitions., Joined Deskpro as CEO in 2024 alongside a $25 million Series A investment from Elsewhere Partners.

## Career timeline

- **1999-2004** — Served as VP and GM of Services at Wind River.
- **2004-2007** — Served as VP of Services and Operations at JBoss, which Red Hat acquired in 2006.
- **2007-2011** — Served as EVP of Products and Strategy at OpenSpan, later acquired by Pegasystems.
- **2011-2012** — Co-founded Nukona and served as CMO; Symantec acquired the company in 2012.
- **2012-2014** — Served as CMO of Framehawk; Citrix acquired it in 2014.
- **2014-2015** — Served as CMO of application-security company Prevoty, later acquired by Imperva.
- **2016-2024** — Held corporate development, product strategy and executive roles at Lightbend, finishing as EVP.
- **2023-present** — Operating adviser to Elsewhere Partners.
- **2024-present** — CEO of Deskpro, joining as Elsewhere Partners invested $25 million and Deskpro opened its Austin headquarters.

## Achievements

- Co-founded Nukona, which Symantec acquired in 2012.
- Held executive roles at JBoss, OpenSpan, Framehawk and Prevoty, all associated with later strategic acquisitions.
- Joined Deskpro as CEO in 2024 alongside a $25 million Series A investment from Elsewhere Partners.
- Led Deskpro during the 2025 launch of Deskpro Private, which supports private, sovereign, on-premises and air-gapped AI deployments.
- Led Deskpro when Deskpro Private was named a 2026 CODiE Awards finalist for Best Customer Service Solution.
- Oversaw Deskpro's partnership support for the AWS European Sovereign Cloud in 2026.

## Latest updates

- **2026-08** — Published Deskpro's rationale for token-based AI pricing and argued that AI should assist rather than replace support agents.
- **2026-06** — Deskpro Private was named a 2026 CODiE Awards finalist for Best Customer Service Solution.
- **2026-05** — Discussed pragmatic AI assistance, deployment flexibility and human interaction in an ITTech Pulse interview.
- **2026-03** — Deskpro announced availability as a partner for the AWS European Sovereign Cloud.
- **2025-11** — Launched Deskpro Private with support for commercial, custom or private language models in controlled environments.

## Links

- Website: https://www.deskpro.com
- LinkedIn: https://www.linkedin.com/in/brad-murdoch-b16147

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Profile page: https://yespress.io/brad-murdoch
Published by YesPress — https://yespress.io
Last updated: 2026-08-28