# Bot MD

> Bot MD is a Singapore-based healthcare AI company that started as a clinical chat assistant for doctors and grew into an AI patient engagement platform for hospitals and clinics. Its AI agents handle patient inquiries, scheduling, reminders, education, follow-up and remote monitoring across WhatsApp, Messenger, Viber, LINE, Telegram, SMS and web, connected to a hospital's EMR, HIS and CRM. Founded in 2018 by Dorothea Koh and Yan Chuan Sim, it is used by more than 20,000 doctors and has helped over 300,000 patients across Southeast Asia.

- **Founded:** 2018
- **Headquarters:** Singapore, Singapore
- **Founders:** Dorothea Koh (Co-Founder & CEO), Yan Chuan Sim (Co-Founder & CTO)
- **Team size:** ~29 employees
- **Products:** Bot MD Clinical Assistant, Bot MD Care / AI Patient Engagement Platform, AI Agent Suite
- **Notable:** Backed by Y Combinator and raised a US$5M Series A led by Monk's Hill Ventures (2021)., Grew to 20,000+ doctors and 300,000+ patients helped across Southeast Asia., Winner in the WHO (Western Pacific) Innovation Challenge 2022.

## Products & services

- **Bot MD Clinical Assistant** — An AI chat assistant for doctors, trainable on a hospital's own formularies, protocols, guidelines, call rosters and reports, giving instant answers to clinical questions from a phone.
- **Bot MD Care / AI Patient Engagement Platform** — A suite of AI agents that automate patient inquiries, appointment scheduling, reminders, education, surveys, pre-admission and follow-up across WhatsApp, Messenger, Viber, LINE, Telegram, SMS and web.
- **AI Agent Suite** — Specialized agents including FAQ, Scheduling, Recommendation, Pre-Admission, Remote Monitoring, Marketing Conversion, Patient Education and Patient Survey (PROMs/PREMs/CSAT), integrated to EMR, HIS, CRM and scheduling systems.

## Achievements

- Backed by Y Combinator and raised a US$5M Series A led by Monk's Hill Ventures (2021).
- Grew to 20,000+ doctors and 300,000+ patients helped across Southeast Asia.
- Winner in the WHO (Western Pacific) Innovation Challenge 2022.
- Founder Dorothea Koh received the Her World 'Hello Possibilities' award (Singtel).
- Achieved ISO 27001, ISO 27017, ISO 27018 and SOC 2 security certifications.

## Latest updates

- **2025-01** — Positioned around hospital AI agents for 2025, expanding the multi-agent suite across scheduling, education, remote monitoring and surveys.
- **2024-01** — Shifted primary product focus to an AI patient engagement platform with specialized agents and multichannel chat support.
- **2022-04** — Named among winners of the WHO Western Pacific Innovation Challenge 2022.
- **2021-02** — Closed US$5M Series A led by Monk's Hill Ventures to expand across Indonesia, the Philippines, Malaysia and India.

## Links

- Website: https://www.botmd.com
- LinkedIn: https://www.linkedin.com/company/botmd
- Twitter/X: https://twitter.com/botmdio
- YouTube: https://www.youtube.com/@botmd
- Facebook: https://facebook.com/botmdio/

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Profile page: https://yespress.io/bot-md
Published by YesPress — https://yespress.io
Last updated: 2026-08-15