# Borge Hald

> Borge Hald is the Norwegian co-founder and former CEO of Medallia, the customer experience software company he built with Amy Pressman. He led the business as CEO from March 2001 to August 2018, then became executive chairman and chief strategy officer. His career connects customer feedback, disciplined growth and a stated commitment to learning; he now invests through Berrypick and is a publicly listed investor in Turing Labs.

- **Role:** Investor at Berrypick
- **Organizations:** Medallia, Berrypick, Boston Consulting Group, Procter & Gamble, Morgan Stanley, Norwegian Air Force
- **Nationality:** Norwegian
- **Education:** BBA in Statistics, University of Michigan, MBA, Stanford Graduate School of Business
- **Known for:** Co-founded Medallia and led it as CEO for more than seventeen years., Helped build a customer experience software business that operated for roughly a decade before institutional venture investment., Was executive chairman and chief strategy officer when Medallia went public in 2019.

## Career timeline

- **Before Medallia** — Served in the Norwegian Air Force and worked at Procter & Gamble, Morgan Stanley and Boston Consulting Group.
- **1999** — Moved with Amy Pressman to the San Francisco area.
- **2000** — Medallia incorporated; Hald joined its board in July according to the SEC proxy.
- **2001** — Co-founded Medallia with Amy Pressman; began serving as CEO in March.
- **2003** — Medallia reached profitability.
- **2011** — Sequoia dates the start of its Medallia partnership to this year.
- **2012** — Medallia announced a $35 million Sequoia investment in September.
- **2018** — In August, moved from CEO to executive chairman and chief strategy officer; Leslie Stretch became CEO.
- **2019** — Medallia began trading on the NYSE on July 19.
- **2021** — Thoma Bravo completed its $6.4 billion acquisition of Medallia on October 29.
- **2022** — Named among participants in Turing Labs’ Series A financing.

## Achievements

- Co-founded Medallia and led it as CEO for more than seventeen years.
- Helped build a customer experience software business that operated for roughly a decade before institutional venture investment.
- Was executive chairman and chief strategy officer when Medallia went public in 2019.

## Latest updates

- **2026-08** — Company context: Medallia completed a recapitalization with $150 million of new capital and ownership transitioning to a group led by Blackstone-managed funds, Apollo and FS KKR Capital Corp. This occurred after Hald’s CEO tenure.

## Links

- LinkedIn: https://www.linkedin.com/in/borgehald

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Profile page: https://yespress.io/borge-hald
Published by YesPress — https://yespress.io
Last updated: 2026-10-14