# Bluewolf an IBM Company

> Bluewolf is a Salesforce consulting business acquired by IBM in 2016. It helps organizations redesign customer-facing processes, implement and integrate Salesforce, and improve live systems through ongoing services. Its specialization now forms part of IBM Consulting’s broader Salesforce practice.

- **Founded:** 2000
- **Headquarters:** New York, United States
- **Founders:** Eric Berridge (Co-founder; CEO at the time of the IBM acquisition), Michael Kirven (Co-founder)
- **Products:** Salesforce strategy and implementation, Bluewolf Go, Bluewolf Beyond, #GoingSocial, Bluewolf AI Now for Telecommunications
- **Notable:** IBM reported more than 9,500 completed Salesforce projects, 12 offices and over 500 employees at the May 2016 acquisition., Bluewolf’s HID Global case account describes a global Salesforce implementation completed in five months., Launched the Bluewolf Go packaged implementation service in January 2017.

## Products & services

- **Salesforce strategy and implementation** — Business-process design, Salesforce configuration, integration, data migration, and adoption support across customer-facing operations.
- **Bluewolf Go** — Historical fixed-price implementation packages with 30- or 60-day timelines for defined Salesforce projects.
- **Bluewolf Beyond** — Historical ongoing consulting and managed services for live Salesforce environments, including prioritized improvements and release planning.
- **#GoingSocial** — Employee collaboration and adoption program combining training, social profiles, Salesforce Chatter, and Bunchball game mechanics.
- **Bluewolf AI Now for Telecommunications** — Announced industry solution combining Salesforce, Vlocity, and IBM Watson APIs for telecom customer operations.
- **IBM Consulting Salesforce services** — Current broader practice covers Salesforce clouds, Agentforce, enterprise integration, and AI-enabled transformation; not a standalone Bluewolf software subscription.

## Achievements

- IBM reported more than 9,500 completed Salesforce projects, 12 offices and over 500 employees at the May 2016 acquisition.
- Bluewolf’s HID Global case account describes a global Salesforce implementation completed in five months.
- Launched the Bluewolf Go packaged implementation service in January 2017.
- Launched an India Salesforce practice with IBM in February 2018.
- IBM’s successor Salesforce practice was named a Leader in the 2025-2026 IDC MarketScape; IBM announced this in May 2026.

## Latest updates

- **2026-05** — IBM announced IDC MarketScape Leader recognition and reported nearly 7,100 certified Salesforce practitioners in more than 80 countries; these figures describe IBM’s broader Salesforce practice.
- **2025-10** — IBM described Salesforce Agentforce IT Service implementation capabilities and integration of IBM Z data through Salesforce Zero Copy architecture.
- **2024-05** — An IBM UK public-procurement service description identifies its Salesforce practice as “once Bluewolf.”

## Links

- Website: https://www.ibm.com/consulting/salesforce
- LinkedIn: https://www.linkedin.com/company/bluewolf-an-ibm-company/
- Twitter/X: https://twitter.com/Bluewolf
- Facebook: https://www.facebook.com/bluewolfcloud

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Last updated: 2026-10-23