# Bloomreach

> Bloomreach is an enterprise software company that combines ecommerce search, customer data, marketing automation, content management, and AI agents in one personalization platform. Its Loomi intelligence layer uses product and customer signals to help more than 1,400 brands decide what each shopper should see, search, receive, and buy across web, email, mobile, advertising, and conversational interfaces.

- **Founded:** 2009
- **Headquarters:** Mountain View, United States
- **Founders:** Raj De Datta (Co-Founder and CEO), Ashutosh Garg (Co-Founder)
- **Team size:** 900+ employees reported on Bloomreach's current company page; LinkedIn listed roughly 1,150 employee profiles in August 2026.
- **Products:** Loomi Platform, Bloomreach Search, Bloomreach Marketing, Bloomreach Content, Loomi Conversational Agent
- **Notable:** Serves more than 1,400 global brands., Reports powering 250 million searches and 100,000 email campaigns each day., Says its customers represent the equivalent of 25% of ecommerce experiences in the United States and United Kingdom.

## Products & services

- **Loomi Platform** — The shared AI and commerce-intelligence layer that combines customer profiles, product data, predictions, ranking, segmentation, and agent-ready capabilities.
- **Bloomreach Search** — AI-powered ecommerce search, merchandising, recommendations, browsing, testing, and analytics grounded in catalog and behavioral data.
- **Bloomreach Marketing** — A customer data and marketing automation product for email, SMS, mobile, web personalization, ads, segmentation, orchestration, and analytics.
- **Bloomreach Content** — An enterprise headless and hybrid content management system with visual editing, multi-site governance, localization, APIs, and managed cloud deployment.
- **Loomi Conversational Agent** — A catalog-grounded shopping agent that interprets complex needs, asks follow-up questions, recommends products, and turns conversations into merchant insight.
- **Loomi Marketing Agent** — An AI agent for building and optimizing retention campaigns from goals, customer context, content, timing, and channel logic.
- **Loomi Connect** — An MCP-based interface that lets customer and partner agents use Bloomreach intelligence across external tools and frameworks.
- **Loomi AI for Shopify** — A Shopify app that connects search and marketing personalization using unified commerce, customer, and product data.

## Achievements

- Serves more than 1,400 global brands.
- Reports powering 250 million searches and 100,000 email campaigns each day.
- Says its customers represent the equivalent of 25% of ecommerce experiences in the United States and United Kingdom.
- Crossed $260 million in annual recurring revenue in 2026.
- Reached a company-announced $2.2 billion valuation in 2022.
- Acquired Exponea in 2021, adding customer data and marketing automation to its search and content platform.
- Named a Leader in the 2025 Gartner Magic Quadrant for Search and Product Discovery and a Visionary in the 2025 Gartner Magic Quadrant for Multichannel Marketing Hubs.
- Earned AWS Retail Competency status and 2026 TrustRadius Top Rated awards.

## Latest updates

- **2026-07** — Released new WhatsApp carousel and LINE messaging capabilities and continued its biweekly product-release cadence.
- **2026-06** — Expanded the Loomi Conversational Agent, launched Shopify Sidekick search-ranking visibility, deepened the Databricks partnership, and made Loomi Marketing Agent generally available.
- **2026-04** — Launched Loomi AI for Shopify as a single app for personalizing search and marketing touchpoints.
- **2026-02** — Announced annual recurring revenue above $260 million.
- **2026-01** — Achieved AWS Retail Competency, put search and marketing automation on AWS Marketplace, and announced Loomi Connect for external AI-agent ecosystems.
- **2025-10** — Partnered with Databricks for real-time marketing activation and was named a Visionary in Gartner's 2025 Multichannel Marketing Hubs report.

## Links

- Website: https://www.bloomreach.com/en
- LinkedIn: https://www.linkedin.com/company/bloomreach
- Twitter/X: https://twitter.com/bloomreach_tm
- GitHub: https://github.com/bloomreach
- YouTube: https://www.youtube.com/watch?v=YULU5c5TFJg
- Instagram: https://www.instagram.com/bloomreach_tm/
- Facebook: https://www.facebook.com/bloomreach

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Profile page: https://yespress.io/bloomreach
Published by YesPress — https://yespress.io
Last updated: 2026-08-15