# Birago Jones

> Birago Jones is the co-founder and CEO of Pienso, a no-code AI platform that lets subject-matter experts train, fine-tune and deploy their own machine learning models without writing code. Born out of research he and Karthik Dinakar did at the MIT Media Lab on cyberbullying detection, Pienso is built on a simple conviction: the people who understand the data best, not just the engineers, should build the models. His customers now include the US government and Sky, the UK's largest broadcaster, which used Pienso to process half a million customer calls a day.

- **Role:** Co-Founder and CEO at Pienso
- **Organizations:** Pienso, MIT Media Lab
- **Nationality:** American
- **Education:** SM (Master of Science), Software Agents research group, Massachusetts Institute of Technology (MIT Media Lab)
- **Known for:** Co-founded and leads Pienso, a no-code AI platform spun out of MIT in 2016., Grew Pienso's customer base to include the US government and Sky, the UK's largest broadcaster., Pienso helped Sky UK process roughly half a million customer calls a day, contributing to reported savings of over £7 million.

## Career timeline

- **2010** — As MIT Media Lab students, Birago Jones and Karthik Dinakar build a class-project content moderation tool aimed at platforms like Twitter and YouTube.
- **2012** — Earns his SM from MIT, working in the Software Agents research group at the Media Lab.
- **2016** — Co-founds Pienso with Karthik Dinakar to build the leading machine learning platform for non-programmers; secures seed funding from Eniac Ventures and the MIT E14 Fund.
- **2024** — Announces Pienso's $10 million Series A funding round on March 12, 2024.

## Achievements

- Co-founded and leads Pienso, a no-code AI platform spun out of MIT in 2016.
- Grew Pienso's customer base to include the US government and Sky, the UK's largest broadcaster.
- Pienso helped Sky UK process roughly half a million customer calls a day, contributing to reported savings of over £7 million.
- Raised a $10 million Series A in March 2024 (roughly $17.7M total funding).
- Earlier in his career built accessibility technology including a haptic digital braille reader and an indoor wayfinding system for the blind.

## Latest updates

- **2024-03** — Announced Pienso's $10 million Series A funding round.
- **2024-08** — Featured in Data Innovation's '5 Q's' series discussing model ownership and empowering subject-matter experts.

## Links

- Website: https://pienso.com
- LinkedIn: http://www.linkedin.com/in/birago
- Twitter/X: https://twitter.com/pienso_ml

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Profile page: https://yespress.io/birago-jones
Published by YesPress — https://yespress.io
Last updated: 2026-07-01