# BigPanda

> BigPanda is an AIOps platform that uses machine learning to correlate noisy IT alerts from hundreds of monitoring tools into actionable incidents, helping enterprise operations teams detect, triage and resolve outages faster. Founded in 2012 and based in Mountain View / Redwood City, it serves large enterprises including Intel, PayPal, Workday and Gap.

- **Founded:** 2012
- **Headquarters:** Mountain View / Redwood City, California, United States
- **Founders:** Assaf Resnick (Co-founder & CEO), Elik Eizenberg (Co-founder & Chief Scientist)
- **Team size:** ~350
- **Products:** BigPanda AIOps Platform, Alert Intelligence, Incident Intelligence, Unified Analytics, Generative AI Incident Assistant
- **Notable:** Reached $1.2B unicorn valuation in 2022, Raised over $340M total funding across six rounds, Adopted by 100+ enterprise customers including Intel, PayPal and Workday

## Products & services

- **BigPanda AIOps Platform** — A SaaS platform that ingests alerts and changes from monitoring, observability and ITSM tools, correlates them into incidents using machine learning, and routes them with context to the right responders.
- **Alert Intelligence** — Correlates and deduplicates millions of raw alerts into a small number of high-fidelity incidents.
- **Incident Intelligence** — Adds context, change data, topology and AI-generated summaries to each incident.
- **Unified Analytics** — Dashboards and reports for IT ops KPIs - MTTR, MTTA, noise reduction, top noisy services.
- **Generative AI Incident Assistant** — LLM-based assistant that summarizes incidents, drafts war-room updates and suggests next steps for responders.

## Achievements

- Reached $1.2B unicorn valuation in 2022
- Raised over $340M total funding across six rounds
- Adopted by 100+ enterprise customers including Intel, PayPal and Workday
- Helped define and popularize the AIOps category (coined by Gartner in 2016)
- Featured as a Gartner AIOps Cool Vendor and named to Forbes Cloud 100

## Latest updates

- **2022-08** — Closed $190M Series E led by Advent International at a $1.2B valuation.
- **2023-06** — Launched Generative AI incident summaries and assistant features.
- **2024-09** — Expanded ServiceNow integration with bi-directional change context.
- **2025-11** — Reported merger / acquisition activity involving Velocity per Tracxn data.

## Links

- Website: https://bigpanda.io
- LinkedIn: https://www.linkedin.com/company/bigpanda
- Twitter/X: https://twitter.com/bigpanda
- GitHub: https://github.com/bigpandaio
- YouTube: https://www.youtube.com/c/BigPandaInc
- Facebook: https://www.facebook.com/bigpandaio

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Profile page: https://yespress.io/bigpanda
Published by YesPress — https://yespress.io
Last updated: 2026-05-29