# Baptiste Jamin

> Baptiste Jamin is the cofounder and CEO of Crisp, the self-funded customer messaging company he started with Valerian Saliou in 2015. Based in Nantes, he combines software engineering, design, growth and customer support, with early experience in open source games and disposable email projects.

- **Role:** Co-Founder & CEO at Crisp
- **Organizations:** Crisp, Orange
- **Education:** 42, ENSSAT, Lannion
- **Known for:** Cofounded and built Crisp without venture capital., Helped grow Crisp from an unlocked beta to a platform described as serving 600,000 businesses in July 2026., Built internal tools that customers subsequently requested as products.

## Career timeline

- **Age 5** — Learned to boot the family Windows 3.1 computer through DOS with his brother.
- **Age 12** — Started coding through open source games and game-engine projects.
- **Before 2015** — Worked as a developer at Orange, freelanced and worked with startups.
- **2015** — Cofounded Crisp with Valerian Saliou; early users arrived after he removed a beta password.
- **2016** — Introduced a paid model roughly one year after the free product began.
- **2018** — Reported 70,000 websites using Crisp and a five-person team.
- **2024** — Discussed conversation summaries, inbox assistants and customer feedback with Anna Nadeina.
- **2026** — Discussed Hugo, AI search and refusing an acquisition offer with Pascal Levy-Garboua.

## Achievements

- Cofounded and built Crisp without venture capital.
- Helped grow Crisp from an unlocked beta to a platform described as serving 600,000 businesses in July 2026.
- Built internal tools that customers subsequently requested as products.

## Latest updates

- **2026-07** — Appeared on Indie Board Session with Pascal Levy-Garboua to discuss AI search, Hugo, pricing incentives and an acquisition offer rejected in 2025.
- **2025-05** — Discussed AI, customer support and France’s opportunity to build and export technology in La Jaune et la Rouge.

## Links

- Website: https://jam.in/
- LinkedIn: https://www.linkedin.com/in/baptistejamin/
- Twitter/X: https://twitter.com/baptistejamin
- GitHub: https://github.com/mywaystar

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Profile page: https://yespress.io/baptiste-jamin
Published by YesPress — https://yespress.io
Last updated: 2026-10-14