# Avochato

> Avochato is a Mill Valley, California SaaS company that gives sales, support, marketing, and operations teams a shared inbox for two-way business conversations over SMS, MMS, RCS, voice, live chat, and WhatsApp. Built for enterprise security and HIPAA compliance, it plugs into Salesforce, Slack, Microsoft Teams, Okta, and Zapier, and layers in AI agents (Avo AI) for auto-replies, routing, and sentiment detection. Founded in 2016 and backed by a $5M Series A, Avochato has helped 1,000+ businesses run millions of customer conversations.

- **Founded:** 2016
- **Headquarters:** Mill Valley, California, United States
- **Founders:** Alex De Simone (Co-founder & CEO), Christopher Neale (Co-founder), Ted Hanson (Co-founder)
- **Team size:** ~16 employees
- **Products:** Shared Inbox, Business Text Messaging (SMS/MMS), RCS Messaging, Voice, Live Chat
- **Notable:** Reached seven-figure revenue with a team of about five by using its own product for customer acquisition., Raised a $5M Series A in December 2018 led by Amity Ventures., Empowered 1,000+ customers to run millions of two-way conversations.

## Products & services

- **Shared Inbox** — A collaborative team inbox where calls, texts, and chats live together so conversations stay visible, assignable, and organized.
- **Business Text Messaging (SMS/MMS)** — Two-way SMS and MMS from a business number, including broadcast campaigns, auto-responses, and personalization.
- **RCS Messaging** — Rich, branded business messages with verified sender identity and interactive content.
- **Voice** — Calling tied into the same inbox so phone and text history stay in one thread.
- **Live Chat** — Website chat widget that routes into the shared inbox alongside other channels.
- **Avo AI / AI Agents** — AI-powered auto-replies, conversation routing, custom bots, and real-time sentiment detection.
- **Analytics & Reporting** — Dashboards for response times, conversion, sentiment, and team performance.
- **APIs & Integrations** — REST API plus native integrations with Salesforce, Slack, Microsoft Teams, Okta, and Zapier.

## Achievements

- Reached seven-figure revenue with a team of about five by using its own product for customer acquisition.
- Raised a $5M Series A in December 2018 led by Amity Ventures.
- Empowered 1,000+ customers to run millions of two-way conversations.
- Listed on the Salesforce AppExchange with strong ratings.
- Built HIPAA-compliant, SOC 2 / enterprise-grade messaging trusted in regulated industries.

## Latest updates

- **2018-12** — Closed $5M Series A led by Amity Ventures with XSeed Capital, Michael Stoppelman, and Jonathan Swanson.
- **2024-01** — Expanded AI capabilities under Avo AI - auto-replies, conversation routing, custom bots, and real-time sentiment detection.
- **2024-01** — Added RCS rich branded messaging alongside SMS, MMS, voice, and live chat.

## Links

- Website: https://www.avochato.com
- LinkedIn: https://www.linkedin.com/company/avochato
- Twitter/X: https://twitter.com/avochato
- YouTube: https://www.youtube.com/channel/UCavochato
- Instagram: https://www.instagram.com/avochato/
- Facebook: https://www.facebook.com/avochato

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Profile page: https://yespress.io/avochato
Published by YesPress — https://yespress.io
Last updated: 2026-06-16