# Avoca

> Avoca is a New York-based AI platform for America's services economy. It builds AI agents that answer calls, texts, chats and emails, book jobs, follow up on estimates and coach human reps for HVAC, plumbing, electrical, roofing, pest control and other trades. Founded in 2022 by Tyson Chen and Apurva Shrivastava after a chance encounter with a Dallas HVAC company, Avoca pivoted from restaurants to the trades when it realized a missed call could mean losing a $30,000 install. In April 2026 it raised $125M+ across Seed, Series A and Series B at a $1 billion valuation, and is on track to book $1 billion in jobs in a single year.

- **Founded:** 2022
- **Headquarters:** New York, New York, United States
- **Founders:** Tyson Chen (Co-Founder & CEO), Apurva Shrivastava (Co-Founder & CTO)
- **Team size:** ~80-85 employees
- **Products:** AI CSR (Inbound), Simple Scheduler, Web Chat, Speed-to-Lead, Outbound Campaigns
- **Notable:** Reached a $1 billion valuation in April 2026, becoming a unicorn roughly four years after founding., Raised more than $125 million across Seed, Series A and Series B., On track to book $1 billion in jobs in a single year.

## Products & services

- **AI CSR (Inbound)** — AI agent that answers every inbound call, text and chat 24/7 and books jobs directly into the customer's CRM within seconds.
- **Simple Scheduler** — Self-service booking that lets homeowners schedule services, including by text message, without waiting on hold.
- **Web Chat** — Website chat agent that converts browsing visitors into booked appointments.
- **Speed-to-Lead** — Tracks and instantly responds to new leads so contractors are first to reach the customer.
- **Outbound Campaigns** — AI-driven outbound calling and follow-up on outstanding estimates and dormant leads, scaled to technician capacity.
- **Coach** — Real-time scoring and coaching across 100% of calls instead of a sampled handful, raising CSR call quality.
- **Analytics & Google LSA** — End-to-end tracking of marketing spend from ad click to invoice, plus Google Local Services Ads integration.
- **ServiceTitan Integration** — Native integration that writes booked jobs and customer data into the contractor's existing CRM of record.

## Achievements

- Reached a $1 billion valuation in April 2026, becoming a unicorn roughly four years after founding.
- Raised more than $125 million across Seed, Series A and Series B.
- On track to book $1 billion in jobs in a single year.
- Surpassed eight figures in ARR in 2025.
- Trusted by 1,000+ service leaders / 800+ operators.
- Y Combinator-backed (2024).

## Latest updates

- **2026-04** — Announced $125M+ raised across Seed, Series A and Series B at a $1 billion valuation, led by Meritech and General Catalyst (Series B) and Kleiner Perkins (Series A).
- **2026-04** — Announced expansion beyond home services into moving, junk removal, automotive services and property management.

## Links

- Website: https://www.avoca.ai
- LinkedIn: https://www.linkedin.com/company/avoca-ai
- Twitter/X: https://x.com/getavoca
- YouTube: https://youtube.com/@avoca-ai
- Instagram: https://instagram.com/avoca.ai
- Facebook: https://www.facebook.com/AvocaAI/

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Profile page: https://yespress.io/avoca
Published by YesPress — https://yespress.io
Last updated: 2026-06-07