# Australia Post

> Australia Post is Australia's government-owned, self-funded postal and logistics enterprise. Its nationwide post-office, delivery and digital network connects households, small businesses, major retailers and public agencies through parcels, letters, international shipping, payments, identity checks and collection points. The strategic puzzle is unusually visible: parcel and services revenue is growing with e-commerce, while the regulated letters network remains socially essential and structurally loss-making.

- **Founded:** 1809
- **Headquarters:** Melbourne, Australia
- **Founders:** Isaac Nichols (First postmaster of New South Wales)
- **Team size:** More than 34,000 directly employed team members and more than 64,000 people across the extended workforce in FY2025
- **Products:** Parcel Post and Express Post, International Post, MyPost Business, eParcel Contract, StarTrack
- **Notable:** Returned to pre-tax profitability in FY25 with A$18.8 million profit on record A$9.45 billion revenue., Processed more than 2.2 billion items and delivered to 12.8 million points in FY25., Operated 4,118 Post Offices, including 2,523 outside major cities, in FY25.

## Products & services

- **Parcel Post and Express Post** — Tracked domestic parcel delivery with standard and faster service levels, packaging options and optional cover.
- **International Post** — Courier and postal shipping to more than 220 international destinations, including tracking and customs support on eligible services.
- **MyPost Business** — A free shipping account for smaller businesses, with online labels, savings bands, pickups, returns and e-commerce integrations.
- **eParcel Contract** — Contract parcel shipping for businesses sending at least 2,000 domestic parcels annually, with integrations, collection points and returns.
- **StarTrack** — Road express, courier and contract logistics services for larger commercial shippers; wholly acquired by Australia Post in 2012.
- **Parcel Lockers and Parcel Collect** — Out-of-home collection, sending and returns through 24/7 lockers and participating Post Offices.
- **AusPost app** — Delivery tracking, notifications, collection access and delivery-preference management for consumers.
- **Letters, PO Boxes and mail management** — Ordinary and bulk mail, PO Boxes, mail holding, redirection and business mail services.
- **Bank@Post and Post Billpay** — Agency banking at participating Post Offices and multi-channel bill-payment acceptance for organisations.
- **Identity and document services** — In-person identity checks, property verification-of-identity and selected government document services.
- **Australia Post Metro** — Next-day delivery service launched for eligible metropolitan e-commerce deliveries.

## Achievements

- Returned to pre-tax profitability in FY25 with A$18.8 million profit on record A$9.45 billion revenue.
- Processed more than 2.2 billion items and delivered to 12.8 million points in FY25.
- Operated 4,118 Post Offices, including 2,523 outside major cities, in FY25.
- Built a network of more than 1,500 Parcel Locker banks at over 915 locations by September 2025.
- Supported 256,000 small businesses through MyPost Business in FY25.
- Reduced Scope 1, 2 and 3 emissions by 20% against an FY2019 baseline and moved operational sites to renewable-matched electricity by FY25.
- Expanded to 5,176 electric delivery vehicles and electric bikes in FY25.
- Kept more than 99% of Post Offices open during the 2020-21 COVID-19 period.
- Reached a single-day peak of more than three million delivered items in December 2024.

## Latest updates

- **2026-08** — Australia Post said more than two million Australians use Parcel Lockers and introduced Locker Land as an industry event and online experience about out-of-home delivery.
- **2026-08** — Vinted launched in Australia with Australia Post as the nationwide parcel partner under a new three-year agreement.
- **2026-07** — The Smart Circular Satchel, made from recycled Australian household soft plastics for clothing returns, received a Sustainable Packaging Design award at the Australasian Packaging Innovation & Design Awards.
- **2025-09** — Australia Post reported FY25 record revenue of A$9.45 billion, A$18.8 million pre-tax profit and A$371.9 million invested in its network.
- **2025-07** — A 2030 Sustainability Framework set targets including 30MW of on-site solar capacity and an additional 8% reduction in Scope 1 emissions from the 2025 baseline.

## Links

- Website: https://auspost.com.au
- LinkedIn: https://www.linkedin.com/company/australia-post
- Twitter/X: https://x.com/auspost
- YouTube: https://www.youtube.com/@australiapost
- Instagram: https://www.instagram.com/auspost/
- Facebook: https://www.facebook.com/australiapost
- TikTok: https://www.tiktok.com/@auspost

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Profile page: https://yespress.io/australia-post
Published by YesPress — https://yespress.io
Last updated: 2026-08-15