# Aurea

> Aurea is an Austin-based enterprise software and AI services company in the ESW Capital group. Built from acquired software businesses, it markets CRM, analytics, integration and communication tools through Aurea Unlimited, a subscription program that applies existing spending toward additional eligible products. Its current positioning emphasizes AI consulting and automation.

- **Founded:** 2012
- **Headquarters:** Austin, United States
- **Products:** Aurea Unlimited, Aurea CRM, Infer, FirstRain, AlertFind
- **Notable:** Launched in 2012 from enterprise product lines divested by Progress Software., Completed the Jive acquisition in June 2017; the announced transaction value was $462 million., Published an Unlimited subscription model covering both cloud and on-premise offerings.

## Products & services

- **Aurea Unlimited** — Portfolio subscription program with spending-based access to eligible enterprise products.
- **Aurea CRM** — Customer relationship management for customer records, sales activity and analytics; CRM Web 15.x released in 2024.
- **Infer** — Predictive lead scoring and segmentation for sales and marketing; listed in Aurea’s public library.
- **FirstRain** — Business information and customer intelligence; listed in Aurea’s public library.
- **AlertFind** — Multi-channel emergency and disruption notifications with employee responses.
- **Aurea Integration Solutions** — Process automation, enterprise messaging and monitoring descended from acquired Progress product lines.
- **AI consulting and automation** — Company-described services for AI strategy, CRM automation, meeting summaries and sentiment analysis.
- **Jive** — Historical Aurea acquisition in 2017; enterprise collaboration product added to IgniteTech’s portfolio in May 2023.
- **Sococo** — Online office and collaboration product still listed by Aurea; current IgniteTech support documentation also covers it.

## Achievements

- Launched in 2012 from enterprise product lines divested by Progress Software.
- Completed the Jive acquisition in June 2017; the announced transaction value was $462 million.
- Published an Unlimited subscription model covering both cloud and on-premise offerings.
- Reports 4,000 global customers on its company website.

## Latest updates

- **2025-04** — The support lifecycle table lists Messenger 2025 R1 as released in April 2025 and supported.
- **2025-07** — The support lifecycle table lists Monitor 2025 R1 as released in July 2025 and supported.
- **2025-10** — The support lifecycle table lists Aurea CRM Pad 5.x as released in October 2025 and supported.

## Links

- Website: https://www.aurea.com/
- LinkedIn: https://www.linkedin.com/company/aurea-software/
- Twitter/X: https://twitter.com/AureaSoftware

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Profile page: https://yespress.io/aurea
Published by YesPress — https://yespress.io
Last updated: 2026-10-03