# Arrow Labs

> Arrow Labs is a Dubai-founded enterprise software company behind MIMS, a service-delivery and field-operations platform that connects deskless workers, assets, and back-office systems through mobile apps, wearables, and IoT. Using AI-driven scheduling, dispatch, and workflow automation, MIMS gives operations teams in telecom, oil and gas, logistics, utilities, and security real-time visibility and SLA control across distributed, mission-critical environments.

- **Founded:** 2011
- **Headquarters:** Dubai, United Arab Emirates
- **Founders:** Rami Darwish (Founder & CEO)
- **Team size:** 16-18 employees
- **Products:** MIMS Core, MIMS Mobility, MIMS Wearable, Enterprise Workflow Orchestration, IoT & Smart Buttons
- **Notable:** Raised $5M Series A in July 2021 led by Draper Associates - one of Tim Draper's first MENA investments, Recognized as a UAE Future 100 company by the Ministry of Economy and the Government Development / Future Office, Expanded from MENA into the US, UK and Europe

## Products & services

- **MIMS Core** — Enterprise operations platform unifying field operations, workforce coordination, asset management, SLA governance and operational workflows into a single system for distributed, mission-critical environments.
- **MIMS Mobility** — Mobile apps (iOS/Android) that give frontline workers intelligent work assignment, task management, dispatch, and real-time data capture in the field.
- **MIMS Wearable** — Smartwatch and wearable devices that connect field workers hands-free to the platform for alerts, tasks, and location awareness.
- **Enterprise Workflow Orchestration** — AI-powered planning, scheduling, dispatch automation and route optimization across systems, with cross-system data sharing and integrations.
- **IoT & Smart Buttons** — IoT device integration and smart work buttons that capture field data and trigger workflows from physical assets and locations.

## Achievements

- Raised $5M Series A in July 2021 led by Draper Associates - one of Tim Draper's first MENA investments
- Recognized as a UAE Future 100 company by the Ministry of Economy and the Government Development / Future Office
- Expanded from MENA into the US, UK and Europe
- Deployments spanning telecom, oil & gas, logistics, utilities, aviation and maritime
- Launched MIMS wearable smartwatch (2019) and IoT ingestion engine (2020)

## Latest updates

- **2024-01** — Aviation-sector deployment across the MENA region.
- **2023-01** — Entered the Saudi Arabian market and released MIMS Generation 3.
- **2022-01** — Expanded into three European countries and entered the oil & gas vertical.

## Links

- Website: https://arrowsecure.com
- LinkedIn: https://www.linkedin.com/company/arrowlabsmims
- Twitter/X: https://twitter.com/arrowlabsmims
- Facebook: https://facebook.com/ArrowLabsMIMS/

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Profile page: https://yespress.io/arrow-labs
Published by YesPress — https://yespress.io
Last updated: 2026-08-04