# Arcsona

> Arcsona is a privately held Salesforce and CRM consulting firm based in Campbell, California. It designs, implements, tests, and maintains complex enterprise systems, pairing local consultants with nearshore delivery teams across the Americas and Europe. Alongside project and managed services, Arcsona has built reusable Salesforce products including Spark, a no-code Experience Cloud accelerator; a health-insurance Claims Solution; and Beacon for public-sector community-service agencies.

- **Founded:** 2010
- **Headquarters:** Campbell, United States
- **Founders:** Vaughn Paladin (Co-Founder and CEO), Stephan Thomsen (Co-Founder and President)
- **Team size:** 83 employees in the supplied company record; LinkedIn lists 51-200 employees, while Salesforce AppExchange lists 100 publisher employees.
- **Products:** Salesforce consulting and implementation, Application testing and DevOps, Managed services, Spark, Arcsona Claims Solution
- **Notable:** More than 200 Salesforce implementations reported across the company's AppExchange profile., 59 qualifying Salesforce certified experts and 30 Salesforce-verified projects listed on AppExchange., Led deployments ranging from tens of users to tens of thousands of users.

## Products & services

- **Salesforce consulting and implementation** — Strategy, architecture, implementation, integration, data and analytics, user-experience design, and program leadership across Salesforce clouds and Salesforce Industries.
- **Application testing and DevOps** — Automated testing, quality assurance, release support, and Copado implementation for Salesforce and connected enterprise systems.
- **Managed services** — Ongoing maintenance, enhancement, support, and administration after a CRM implementation goes live.
- **Spark** — A no-code Salesforce Experience Cloud development accelerator with reusable components, templates, and live previewing; Arcsona says it can reduce development time by up to 80%.
- **Arcsona Claims Solution** — A modular Salesforce-based health-insurance claims platform covering intake, adjudication, payments, documents, analytics, portals, authorizations, appeals, and grievances.
- **Beacon** — A Salesforce Public Sector Solutions application for community-service agencies, using OmniScripts, case management, and automated workflows.
- **Agentforce proofs of concept and validation** — Design, implementation, and testing support for enterprise AI agents, including validation approaches for regulated environments.

## Achievements

- More than 200 Salesforce implementations reported across the company's AppExchange profile.
- 59 qualifying Salesforce certified experts and 30 Salesforce-verified projects listed on AppExchange.
- Led deployments ranging from tens of users to tens of thousands of users.
- Built Spark, a no-code Salesforce Experience Cloud accelerator with reusable components and templates.
- Published a modular Salesforce-based health-insurance claims architecture.
- Earned Zoom ZCX certification in 2026.

## Latest updates

- **2026-07** — Arcsona promoted a Copado webinar on validating AI agents for regulated enterprises, featuring President Stephan Thomsen.
- **2026-05** — Arcsona announced that it had become Zoom ZCX certified for AI-first contact-center work.
- **2026-04** — Arcsona and airSlate announced a partnership focused on no-code document workflow automation within Salesforce projects.
- **2026-04** — Arcsona participated in the Agentforce World Tour New York as it expanded its enterprise AI-agent practice.
- **2024-04** — Arcsona published a comparative paper positioning its Salesforce-based Claims Solution against Pega for health-insurance claims processing.

## Links

- Website: https://arcsona.com
- LinkedIn: https://www.linkedin.com/company/arcsona-inc
- Twitter/X: https://twitter.com/Arcsona
- Facebook: https://facebook.com/Arcsona

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Profile page: https://yespress.io/arcsona
Published by YesPress — https://yespress.io
Last updated: 2026-08-10