# Apten

> Apten is a Y Combinator (S24) startup building omni-channel AI agents that engage and nurture leads across SMS, voice, email, and webchat. Aimed at B2C enterprises in home services, insurance, education, healthcare, and financial services, its agents hold one continuous memory across every channel, follow up at the right moment, transfer live calls to humans, and plug into CRMs like Salesforce and HubSpot. The company says its conversational approach converts previously dead leads into sales opportunities at a much higher rate than robocalls or static drip campaigns.

- **Founded:** 2023
- **Headquarters:** San Francisco, California, United States
- **Founders:** Daniel Ho (Co-founder & CEO), Roshan Kumaraswamy (Co-founder & CTO)
- **Team size:** ~4 (2024)
- **Products:** Omni-channel AI Agent, AI SMS Agent, AI Voice Agent, Message Guardrails & Compliance, CRM Integrations & API
- **Notable:** Accepted into Y Combinator's Summer 2024 batch, Reports helping businesses increase sales opportunities by up to 70% from previously dead leads, Serves enterprises across home services, insurance, education, healthcare, and financial services

## Products & services

- **Omni-channel AI Agent** — AI agent that engages and nurtures leads across SMS, voice, email, and webchat while keeping one unified conversation memory, switching channels to meet the lead where they are.
- **AI SMS Agent** — Two-way texting agent that handles inbound and outbound messages 24/7, follows up on the right cadence, and pulls context from connected systems.
- **AI Voice Agent** — Conversational calling agent with local-presence dialing to lift answer rates and live cold/warm/scheduled transfers to human reps.
- **Message Guardrails & Compliance** — Customizable rules that vet every message before it sends, supporting SOC 2 Type II and HIPAA-sensitive workflows.
- **CRM Integrations & API** — Native connections to Salesforce, HubSpot, Microsoft Dynamics 365, and Close, plus an enterprise API for programmatic context and lead management, with automatic tagging by sentiment and intent.

## Achievements

- Accepted into Y Combinator's Summer 2024 batch
- Reports helping businesses increase sales opportunities by up to 70% from previously dead leads
- Serves enterprises across home services, insurance, education, healthcare, and financial services
- SOC 2 Type II certified with HIPAA-compliant workflows
- Local-presence dialing reported to lift call answer rates by up to 40%
- Production deployments in roughly two weeks

## Latest updates

- **2024-08** — Joined Y Combinator S24 and launched AI SMS agents to convert leads.
- **2025-02** — Featured for its multi-channel AI agent that keeps businesses reachable 24/7 by text and call.
- **2025** — Expanded positioning to omni-channel agents across SMS, voice, email, and webchat with local-presence dialing and live call transfers.

## Links

- Website: https://apten.ai
- LinkedIn: https://www.linkedin.com/company/apten
- Twitter/X: https://twitter.com/Apten_AI
- Facebook: https://www.facebook.com/people/Apten/61552046652434/

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Profile page: https://yespress.io/apten-yc-s24
Published by YesPress — https://yespress.io
Last updated: 2026-07-31