# AnswerHub

> AnswerHub is an enterprise knowledge management and Q&A platform built to capture, curate, and distribute the expertise of developers and technical teams. Launched in 2009 by DZone founder Rick Ross and later run by Devada out of North Carolina's Research Triangle, it let companies like Epic Games, Unity, IBM, Microsoft, LinkedIn, and Disney Pixar stand up their own Stack Overflow-style communities - internal or public - complete with Q&A forums, ideation spaces, gamified reputation systems, and moderation controls. Acquired by Austin-based IgniteTech in November 2022, AnswerHub now lives inside IgniteTech's 60+ product enterprise software portfolio, where it is pitched as a way to cut support costs by up to 35% through self-service resolution and to preserve institutional knowledge before it walks out the door.

- **Founded:** 2009
- **Headquarters:** Austin, TX, USA (under IgniteTech; originally Research Triangle Park / Cary, North Carolina)
- **Founders:** Rick Ross (Founder (also founder of Javalobby and DZone)), Matt Schmidt (Co-founder & President/CTO of DZone/Devada)
- **Products:** AnswerHub Q&A Platform, Knowledge Base & Articles, Ideation Spaces, Gamification & Reputation, Moderation & Administration
- **Notable:** Powered developer communities for Epic Games, Unity, IBM, Microsoft, LinkedIn, and Disney Pixar, Ran DZone.com, one of the web's largest developer media communities, Grew from Javalobby (1997), one of the top Java sites on the web

## Products & services

- **AnswerHub Q&A Platform** — Enterprise question-and-answer software that lets companies run private or public Stack Overflow-style communities with threaded answers, accepted solutions, and expert identification.
- **Knowledge Base & Articles** — Curated repositories of solutions, articles, and documentation with tag-enabled search and topic categorization.
- **Ideation Spaces** — Structured brainstorming areas where communities can submit, vote on, and refine ideas.
- **Gamification & Reputation** — Built-in reputation scores, badges, topic and user following, and email notifications that reward contribution.
- **Moderation & Administration** — Role-based permissions and advanced moderation settings controlling content creation, review, and access; SSO integration including Microsoft Entra ID.
- **Developer API** — REST API and documentation (developer.answerhub.com) for customizing and integrating AnswerHub communities.

## Achievements

- Powered developer communities for Epic Games, Unity, IBM, Microsoft, LinkedIn, and Disney Pixar
- Ran DZone.com, one of the web's largest developer media communities
- Grew from Javalobby (1997), one of the top Java sites on the web
- Attracted strategic private equity investment from SFW Capital Partners (2017)
- Acquired by IgniteTech in November 2022, joining a 60+ product enterprise portfolio
- Claims support cost reductions of up to 35% via self-service resolution

## Latest updates

- **2022-11** — IgniteTech announced the asset acquisition of AnswerHub, Inc., adding it to its Communications and Remote Engagement suite alongside AlertFind and Sococo.
- **2022-11** — AnswerHub made available to IgniteTech customers via the IgniteTech Unlimited all-portfolio subscription program.
- **2023-01** — answerhub.com began redirecting to IgniteTech's software library, where AnswerHub is marketed as a knowledge management system for development teams.

## Links

- Website: https://answerhub.com
- LinkedIn: https://www.linkedin.com/company/answerhub
- Twitter/X: https://twitter.com/ignitetech

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Profile page: https://yespress.io/answerhub
Published by YesPress — https://yespress.io
Last updated: 2026-08-05