# Anand Janefalkar

> Anand Janefalkar is the founder, chairman and chief evangelist of UJET, the San Francisco cloud contact-center company he started in 2015 after a career spanning Nokia Research Center, Motorola, Jawbone and hardware startups. His central observation was plain: people communicate with friends through pictures, video, location and context, yet customer service still asks them to describe everything over a telephone line. He built UJET around that mismatch, served as founding CEO for nearly a decade, and moved into the chairman and chief evangelist role in April 2025.

- **Role:** Founder, Chairman of the Board and Chief Evangelist at UJET
- **Organizations:** UJET, Motorola, HP Palm, Jawbone, Thalmic Labs, Nokia Research Center
- **From:** Aurangabad, India
- **Education:** Bachelor of Engineering in Electronics, University of Mumbai, Master of Science in Telecommunications, Southern Methodist University
- **Known for:** Founded UJET in 2015 and led it as CEO for nearly a decade., Built UJET from an authentication-focused MVP into a global cloud contact-center platform used by enterprise brands., Named as inventor or co-inventor on multiple UJET patents covering customer communication, authentication, peer-to-peer VoIP and image management.

## Career timeline

- **circa 2002** — Completed undergraduate engineering studies in Mumbai and moved to Dallas for graduate research in telecommunications.
- **2002-2004** — Studied at Southern Methodist University and gained research experience with Nokia Research Center.
- **2005-2011** — Worked at Motorola in Libertyville, Illinois, contributing to seven smartphones, a tablet and a wearable, including early Android devices and the Motorola Xoom and Atrix.
- **2011-2013** — Moved to the San Francisco Bay Area and worked in consumer technology, including HP Palm and Jawbone, where he became a senior engineering manager.
- **2013-2015** — Advised startups and held senior hardware engineering roles, including VP of Hardware Engineering at Thalmic Labs.
- **2015-07** — Founded UJET to redesign customer support around smartphones, cloud software and contextual communication.
- **2015-10** — Raised UJET's first financing after building an authentication-focused MVP with contractors and testing it with prospective customers.
- **2018-02** — UJET raised a $25 million Series B led by GV, with participation from Citi Ventures, Kleiner Perkins and DCM Ventures.
- **2020-06** — UJET announced a $55 million Series C as demand for cloud-based support accelerated.
- **2024-09** — UJET closed a $76 million Series D led by Sapphire Ventures to accelerate generative-AI work for contact centers.
- **2025-04** — Transitioned from founding CEO to chairman of the board and chief evangelist; Vasili Triant became CEO.

## Achievements

- Founded UJET in 2015 and led it as CEO for nearly a decade.
- Built UJET from an authentication-focused MVP into a global cloud contact-center platform used by enterprise brands.
- Named as inventor or co-inventor on multiple UJET patents covering customer communication, authentication, peer-to-peer VoIP and image management.
- Helped UJET attract backing from Sapphire Ventures, GV, Kleiner Perkins, Citi Ventures, DCM Ventures and other institutional investors.
- Contributed to seven smartphones, a tablet and a wearable during his Motorola career, including the Cliq, Cliq XT, Xoom and Atrix product programs.
- Led UJET through its $76 million Series D in 2024 and transitioned to chairman and chief evangelist in 2025.

## Latest updates

- **2025-04** — Moved from founding CEO to chairman of the board and chief evangelist at UJET as Vasili Triant became CEO.
- **2024-09** — Announced UJET's $76 million Series D financing to accelerate generative-AI innovation for contact centers.

## Links

- Website: https://ujet.cx
- LinkedIn: https://www.linkedin.com/in/anandjanefalkar/
- Twitter/X: https://twitter.com/ujetcx
- YouTube: https://www.youtube.com/watch?v=dDPPUJ2QkIk
- Facebook: https://www.facebook.com/UJETCX

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Profile page: https://yespress.io/anand-janefalkar
Published by YesPress — https://yespress.io
Last updated: 2026-09-27