# Amit Mathradas

> Amit Mathradas is Five9’s CEO and a board member, a Seattle-based technology operator whose career spans Dell, Web.com, PayPal, Avalara and Nintex. His work has centered on helping businesses grow through payments, tax compliance, process automation and customer experience software. At Five9, which he joined as CEO in February 2026, he advocates coordinating human agents and AI within a connected platform.

- **Role:** Chief Executive Officer and Board Member at Five9
- **Organizations:** Five9, Nintex, Avalara, PayPal, Web.com, Dell
- **Nationality:** American
- **Education:** Master of Business Administration, Northwestern University, Kellogg School of Management, Bachelor’s degree in management and economics, Wittenberg University
- **Known for:** Helped scale Avalara from approximately $300 million to nearly $1 billion in revenue as president and COO., Led Nintex through an expansion of its AI-oriented automation platform., Appointed CEO and director of publicly traded Five9 in 2026.

## Career timeline

- **Early career** — Began at Dell managing third-party monitors and displays; spent 14 years there, including leading Dell Small Business.
- **2013-2015** — Senior Vice President and General Manager at Web.com (September 2013-October 2015).
- **2015-2019** — General Manager and Head of North American Small Business at PayPal (November 2015-March 2019).
- **2019-2023** — President and Chief Operating Officer at Avalara (March 2019-January 2023).
- **2022** — Avalara was acquired by Vista Equity Partners for $8.4 billion during his tenure.
- **2023-2025** — CEO and board member at Nintex; appointment announced in March 2023, tenure ended December 2025.
- **2026** — Became Five9 CEO and a director on February 2.

## Achievements

- Helped scale Avalara from approximately $300 million to nearly $1 billion in revenue as president and COO.
- Led Nintex through an expansion of its AI-oriented automation platform.
- Appointed CEO and director of publicly traded Five9 in 2026.

## Latest updates

- **2026-09** — Discussed Five9’s Humantic CX approach in a theCUBE interview published September 11.
- **2026-08** — Published an August 7 essay arguing that automation measures should account for which customer interactions need human judgment.
- **2026-08** — Five9 reported second-quarter revenue of $312.4 million, up 10% year over year, and subscription revenue growth of 14%.
- **2026-02** — Started as Five9 CEO and board member on February 2.

## Links

- Website: https://www.five9.com
- LinkedIn: https://www.linkedin.com/in/amitmathradas

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Profile page: https://yespress.io/amit-mathradas
Published by YesPress — https://yespress.io
Last updated: 2026-10-23