# Aircall

> Aircall is a cloud-based phone and call-center platform built for sales and support teams. Founded in Paris in 2014, it replaces hardware PBX systems with software that runs on desktop, web and mobile, giving businesses virtual numbers in 100+ countries, call routing, analytics and 250+ native integrations with tools like Salesforce, HubSpot and Zendesk. The company reached unicorn status in 2021 and now serves more than 23,000 businesses, layering AI voice and messaging agents on top of its core telephony.

- **Founded:** 2014
- **Headquarters:** Paris, France / New York, USA
- **Founders:** Olivier Pailhes (Co-founder & CEO), Jonathan Anguelov (Co-founder & COO/CSO), Pierre-Baptiste Bechu (Co-founder & Head of Engineering), Xavier Durand (Co-founder (technical))
- **Team size:** 800+ employees from 40+ nationalities across 9 offices
- **Products:** Cloud Phone System, Call Center Software, Integrations & App Marketplace, Analytics & Analytics+, AI Assist / Conversation Intelligence
- **Notable:** Reached unicorn status ($1B+ valuation) with its $120M Series D in June 2021 - one of France's 16 unicorns at the time., Surpassed $175M in annual recurring revenue in 2025, growing ~25% while remaining profitable., Crossed $100M ARR ('Centaur' status) by 2022.

## Products & services

- **Cloud Phone System** — Virtual business phone numbers in 100+ countries with call routing, IVR (Smartflows), ring groups, queuing and queue callback - set up in minutes with no hardware.
- **Call Center Software** — Shared inboxes, warm transfers, call monitoring, whisper and coaching, plus a Power Dialer for high-volume outbound sales teams.
- **Integrations & App Marketplace** — 250+ native integrations with CRM, helpdesk and productivity tools including Salesforce, HubSpot, Zendesk, Intercom, Shopify and Slack, with Insight Cards that surface caller context.
- **Analytics & Analytics+** — Dashboards on call volume, response times, missed calls and team performance for support and sales operations.
- **AI Assist / Conversation Intelligence** — AI call transcripts, summaries and topic detection that surface insights from recorded conversations.
- **AI Voice Agent** — An always-on virtual receptionist that answers inbound calls 24/7, handles FAQs, captures caller details and escalates to a live agent when needed.
- **AI Messaging Agents** — 24/7 automated handling of SMS and WhatsApp conversations within the same workspace.

## Achievements

- Reached unicorn status ($1B+ valuation) with its $120M Series D in June 2021 - one of France's 16 unicorns at the time.
- Surpassed $175M in annual recurring revenue in 2025, growing ~25% while remaining profitable.
- Crossed $100M ARR ('Centaur' status) by 2022.
- Built 250+ native integrations and serves 23,000+ businesses in 110+ countries.
- Named to Deloitte Technology Fast 500 and Built In's Best Places to Work.
- Launched AI Voice Agent in April 2025, extending from telephony into agentic AI.

## Latest updates

- **2025-04** — Launched AI Voice Agent, an always-on virtual agent that answers inbound calls 24/7, handles FAQs and captures caller details.
- **2025-04** — Surpassed $175M in annual recurring revenue, accelerating growth to ~25%.
- **2025** — Named HubSpot Premier Partner and Co-Selling Partner of the Year; launched AI Messaging Agents for SMS and WhatsApp.

## Links

- Website: https://aircall.io
- LinkedIn: https://www.linkedin.com/company/aircall
- Twitter/X: https://twitter.com/aircall
- GitHub: https://github.com/aircall
- Instagram: https://www.instagram.com/aircall.io/
- Facebook: https://www.facebook.com/aircallapp/

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Profile page: https://yespress.io/aircall
Published by YesPress — https://yespress.io
Last updated: 2026-08-08