# Affiliated Monitoring

> Affiliated Monitoring provides wholesale live agent monitoring and monitoring technology to security dealers, medical alert providers, integrators and connected-device businesses. Its load-sharing centers in New Jersey and Texas support alarm response, video verification and other life safety services, while its hosted platform lets partners retain their own operators.

- **Founded:** 1977
- **Headquarters:** Union, United States
- **Founders:** Stanley Oppenheim (Founder (launched the company in 1977, per 2015 industry Hall of Fame profile))
- **Products:** Live Agent Monitoring, Alpine Hosted Monitoring, Stella Customer Engagement Platform, AlertMessage, CareAlert Priority Group Chat
- **Notable:** TMA Monitoring Center of the Year, 2018., TMA Monitoring Center of the Year - Enterprise, 2025., TMA/SSI Marvel Technology Award, 2020.

## Products & services

- **Live Agent Monitoring** — Professional monitoring and response for security, fire, medical alert and connected-device events.
- **Alpine Hosted Monitoring** — Hosted and hybrid Central Station as a Service platform that lets partners use their own operators and supplement them with Affiliated staff.
- **Stella Customer Engagement Platform** — Multichannel customer communication platform for monitoring partners.
- **AlertMessage** — SMS-linked alarm event group chat with alarm verification and passcode-authorized false alarm cancellation.
- **CareAlert Priority Group Chat** — Medical alert notification and caregiver coordination, including an On My Way button.
- **InView Interactive Video Monitoring** — Video verification, analytics-triggered review, talkdown, video guard tours, escorts and virtual doorman services.
- **API Connectivity** — Interfaces for alarm signals, account data, reporting and supported device functions.
- **Account Migration** — Partner onboarding, data cleanup, signal setup, testing and training for transferred monitoring accounts.
- **GPS and Crash Detection Monitoring** — Location-aware monitoring and response for connected-car and personal safety applications.
- **Environmental and Remote Patient Monitoring** — Threshold-based monitoring and custom response plans for environmental conditions and patient-related events.

## Achievements

- TMA Monitoring Center of the Year, 2018.
- TMA Monitoring Center of the Year - Enterprise, 2025.
- TMA/SSI Marvel Technology Award, 2020.
- Michael Christatos received TMA Monitoring Center Support Person of the Year, 2025.
- Company reports attaining the first US third-party UL 827B video monitoring listing in 2018.
- Company describes its centers as UL Listed and TMA Five Diamond Certified.

## Latest updates

- **2025-04** — Published an April 23 article describing AlertMessage, unanswered emergency contact calls and CareAlert caregiver coordination.
- **2025-03** — Published a March 27 guide to monitoring-center certifications, including UL 827 and UL 827B.
- **2025-02** — Published a February 3 explanation of hot, warm and cold monitoring redundancy.

## Links

- Website: https://www.affiliated.com/
- LinkedIn: https://www.linkedin.com/company/affiliated-monitoring/
- Twitter/X: https://twitter.com/affiliatedmon
- Facebook: https://facebook.com/AffiliatedMonitoring/

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Profile page: https://yespress.io/affiliated-monitoring
Published by YesPress — https://yespress.io
Last updated: 2026-10-17