# Acumen Solutions

> Acumen Solutions is a McLean-based cloud consultancy acquired by Salesforce in February 2021. It implements and integrates Salesforce, redesigns business processes, and develops industry solutions for Fortune 500 companies and government agencies, including sales forecasting, retail customer service and government correspondence management.

- **Founded:** 1999
- **Headquarters:** McLean, United States
- **Founders:** David Joubran (Co-founder; historical President and CEO), Stacy Lutz (Co-founder (named in a 2003 Washington Post profile))
- **Products:** Salesforce consulting and implementation, Correspondence Management by Acumen Solutions (CMAS), Connected Customer Service for Retail, Integrated Sales Forecasting for Manufacturing
- **Notable:** Acquired by Salesforce in February 2021 for approximately $433 million in cash., 2014 Salesforce Partner Innovation Award for sales, recognizing work with Aesynt., Three industry Fullforce solutions showcased at Dreamforce 2016.

## Products & services

- **Salesforce consulting and implementation** — Cloud strategy, enterprise architecture, CRM implementation, systems integration, information management, governance and program management.
- **Correspondence Management by Acumen Solutions (CMAS)** — Salesforce-based routing and case management for government controlled correspondence, including FOIA requests; company materials identify GSA, HHS, DHS and VA as users.
- **Connected Customer Service for Retail** — A service console bringing point-of-sale, ecommerce and other back-end customer data together; showcased as a Fullforce solution in 2016.
- **Integrated Sales Forecasting for Manufacturing** — A Fullforce solution intended to improve collaboration between sales and operations planning teams and improve forecast accuracy.

## Achievements

- Acquired by Salesforce in February 2021 for approximately $433 million in cash.
- 2014 Salesforce Partner Innovation Award for sales, recognizing work with Aesynt.
- Three industry Fullforce solutions showcased at Dreamforce 2016.
- Ranked tenth on the 2018 Best Workplaces in New York list for small and medium companies.
- ISO 9001:2015 certificate listed by Salesforce for US professional services public-sector delivery, covering September 2025 to September 2028.

## Latest updates

- **2025-09** — Salesforce’s compliance site lists an Acumen Solutions ISO 9001:2015 certificate with a reporting period of September 5, 2025 to September 4, 2028, updated September 26, 2025.
- **2021-02** — Salesforce closed its acquisition of Acumen Solutions and placed the firm within Salesforce Professional Services.

## Links

- Website: http://www.acumensolutions.com
- LinkedIn: https://www.linkedin.com/company/acumen-solutions
- Twitter/X: https://twitter.com/AcumenSolutions
- Facebook: https://www.facebook.com/AcumenSolutions

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Profile page: https://yespress.io/acumen-solutions
Published by YesPress — https://yespress.io
Last updated: 2026-10-01