# Acquire

> Acquire is a cloud-based customer engagement platform that folds live chat, co-browsing, AI chatbots, video and voice calls, email and a shared inbox into a single agent dashboard. Founded in 2017 and headquartered in San Francisco with an engineering hub in Pune, India, the company was built around co-browsing - letting a support agent see and guide a customer's screen in real time without a download. It served brands like Audi, United and TaylorMade before being acquired by reputation and customer-experience company Birdeye in February 2023.

- **Founded:** 2017
- **Headquarters:** San Francisco, California, USA
- **Founders:** Laduram Vishnoi (Co-Founder & CEO), Amritpal Dhangal (Co-Founder & Chief Product Officer), Rohil Polygon (Co-Founder & CTO)
- **Team size:** ~57 employees (pre-acquisition)
- **Products:** Co-browsing, Live Chat / Live Messaging, AI Chatbots, Video & Voice Calling, Shared Inbox
- **Notable:** Signed enterprise brands including Audi, United and TaylorMade, Raised roughly $13M+ in disclosed venture funding across seed, Series A and Series B, Acquired by Birdeye in February 2023

## Products & services

- **Co-browsing** — Lets agents view and guide a customer's browser screen in real time with no download or plugin, to walk them through forms, checkouts and troubleshooting.
- **Live Chat / Live Messaging** — Real-time messaging across web and devices, feeding into a unified agent workspace.
- **AI Chatbots** — No-code, 24/7 automated chatbots for deflection and first-response.
- **Video & Voice Calling** — In-context video and voice calls with recording, used for face-to-face support and remote sales.
- **Shared Inbox** — A single queue unifying chat, email, SMS and other channels for the whole support team.
- **Knowledge Base** — Self-service help content to deflect repetitive questions.
- **Workflows & Call Deflection** — A workflow engine to route conversations, deflect calls to digital channels and automate handoffs.

## Achievements

- Signed enterprise brands including Audi, United and TaylorMade
- Raised roughly $13M+ in disclosed venture funding across seed, Series A and Series B
- Acquired by Birdeye in February 2023
- Built a download-free co-browsing engine used in live customer support
- Helped Dufresne Group cut in-person home visits by 50% via video and co-browse

## Latest updates

- **2023-02** — Birdeye acquired Acquire to strengthen its digital customer-interaction capabilities.
- **2023-01** — Co-founder Laduram Vishnoi went on to launch Middleware (YC W23).

## Links

- Website: https://www.acquire.io/
- LinkedIn: https://www.linkedin.com/company/acquire-io/
- Twitter/X: https://twitter.com/acquire_io
- GitHub: https://github.com/acquireio
- YouTube: https://www.youtube.com/channel/UCe8Hx7Sbgs-Ilnwwh5su29w
- Facebook: https://www.facebook.com/acquire.io/

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Profile page: https://yespress.io/acquire
Published by YesPress — https://yespress.io
Last updated: 2026-08-08