# Acqueon

> Acqueon develops enterprise outbound customer-engagement software for sales, service, collections and patient outreach. Its campaign orchestration, conversational intelligence and CRM/EHR integrations connect existing contact-center platforms with customer records. Five9 acquired Acqueon on August 27, 2024 for approximately $173.8 million; its website now directs users to Five9’s Acqueon resource hub.

- **Founded:** 2019
- **Headquarters:** Irving, United States
- **Founders:** Ashish Koul (Founder and former CEO (founder designation reported by Crunchbase))
- **Products:** Acqueon Campaigns / Acqueon Engagement, Acqueon AiQ, Acqueon Workspace, Acqueon Patient Assist, Acqueon Summarize
- **Notable:** Acquired by Five9 for approximately $173.8 million on August 27, 2024., Reported adoption by 200+ customers and 110,000 agents in October 2022., An anonymous West Coast health-system case study reported 27 patient-contact and nine patient-financial-services campaigns within 16 months of project kickoff.

## Products & services

- **Acqueon Campaigns / Acqueon Engagement** — Outbound campaign orchestration, contact selection, lists, voice/SMS/email sequences, callbacks and built-in compliance controls. Names vary across dated materials.
- **Acqueon AiQ** — Real-time agent guidance, supervisor coaching alerts, conversation analytics and live quality management.
- **Acqueon Workspace** — Unified agent application and contact-center/CRM widgets; renamed from Acqueon Desktop in February 2024.
- **Acqueon Patient Assist** — Epic EHR integration for patient interactions and healthcare workflows; renamed from Acqueon EHR Connector in February 2024.
- **Acqueon Summarize** — AI-powered call summaries, promoted as part of the Workspace offering.

## Achievements

- Acquired by Five9 for approximately $173.8 million on August 27, 2024.
- Reported adoption by 200+ customers and 110,000 agents in October 2022.
- An anonymous West Coast health-system case study reported 27 patient-contact and nine patient-financial-services campaigns within 16 months of project kickoff.
- That healthcare case study reported a 29% reduction in time to receive payment; results are vendor-reported, not a forecast.

## Latest updates

- **2026-07** — Acqueon’s LinkedIn notices announced transition of the page to the Five9 brand on July 31, 2026 and direct followers to Five9 corporate channels.
- **2026-09** — Research observation: acqueon.com redirects to Five9’s Acqueon resources and documentation hub, which states continued support for the contact-center portfolio.
- **2025-01** — Acqueon published a Salesforce agent-experience demo illustrating speed-to-lead and omnichannel lead nurture.
- **2024-08** — Five9 completed the acquisition on August 27.

## Links

- Website: https://www.acqueon.com
- LinkedIn: https://www.linkedin.com/company/acqueon
- Twitter/X: https://twitter.com/acqueon
- YouTube: https://www.youtube.com/user/five9
- Facebook: https://www.facebook.com/Five9Inc

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Profile page: https://yespress.io/acqueon
Published by YesPress — https://yespress.io
Last updated: 2026-09-30