# 60 Decibels

> 60 Decibels is a global impact measurement and customer insights company. It uses short, local-language interviews with customers, workers and beneficiaries to measure social outcomes, compare performance with peers and help organizations improve services. Its offerings include Lean Data research, the Microfinance Index and the investor intelligence platform 60dB Signal.

- **Founded:** 2019
- **Headquarters:** New York, United States
- **Founders:** Sasha Dichter (Co-founder and Chief Executive Officer), Tom Adams (Co-founder and Chief Strategy Officer)
- **Products:** Lean Data research, 60dB Signal, Microfinance Index, Consumer Protection Survey, Impact Ecosystem Map
- **Notable:** Became independent from Acumen in 2019., Raised $8.8 million in Series A financing in December 2021., 2026 Microfinance Index interviewed 18,709 clients across 65 providers in 35 countries.

## Products & services

- **Lean Data research** — Managed customer and stakeholder research using standardized or custom surveys, local-language interviews, analysis and anonymized deliverables.
- **60dB Signal** — Investor intelligence platform for comparing social performance, screening opportunities and using customer evidence in investment memos.
- **Microfinance Index** — Annual borrower-feedback initiative comparing participating lenders across six social-impact dimensions. First published in 2022.
- **Consumer Protection Survey** — GOGLA-accredited independent survey implementation and analysis for off-grid solar providers.
- **Impact Ecosystem Map** — Free interactive map of funders and portfolio companies accessible through Signal.
- **Core Insights** — Survey indicators covering customer profile, experience, impact and challenges.

## Achievements

- Became independent from Acumen in 2019.
- Raised $8.8 million in Series A financing in December 2021.
- 2026 Microfinance Index interviewed 18,709 clients across 65 providers in 35 countries.
- 2026 off-grid energy report draws on 28,000+ interviews across 90 companies.
- Public FAQ describes a network of 1,000+ research assistants across 80 countries.

## Latest updates

- **—** — 2026 Microfinance Index published: 18,709 interviews across 35 countries; analysis examines lending models, gender and complementary services.
- **2026-10** — Why Off-Grid Energy Matters 2026 is available; its launch webinar is scheduled for October 6, 2026.
- **2025-09** — GAIN described nutrition research adaptations, including point-of-sale recruitment when customer contact details are unavailable.

## Links

- Website: https://60decibels.com/
- LinkedIn: https://www.linkedin.com/company/60-decibels
- Twitter/X: https://twitter.com/60_decibels

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Profile page: https://yespress.io/60-decibels
Published by YesPress — https://yespress.io
Last updated: 2026-10-03